Terms and Conditions

Account eligibility and conduct

You must be of legal gambling age in your country and permitted to play under local law before you register or place any wager at Jackbit Casino.

Each person may hold one account only, and you are responsible for keeping your login details confidential and your registration information current.

Providing false details, or allowing another person to use your account, may lead to suspension and the forfeiture of any associated balance.

Deposits, withdrawals, and licensing

Jackbit Casino operates under a licence issued by the Curaçao Gaming Authority (CGA), licence number OGL/2024/1562/1139, and follows the standards that licence imposes.

Withdrawals are released once identity and source-of-funds checks are satisfied, and processing times can vary with the payment method you select.

We may apply reasonable transaction limits and request additional documentation to comply with anti-money-laundering obligations.

Bonuses and promotional offers

Every promotion carries its own conditions, including wagering requirements, qualifying deposits, eligible games, and expiry dates that you should read before opting in.

Abuse of offers, such as creating duplicate accounts or exploiting a bonus outside its intended purpose, entitles us to cancel the offer and any winnings gained from it.

Availability, liability, and disputes

Access to games may occasionally be paused for maintenance, security measures, or legal restrictions in particular territories, and we are not liable for losses arising from such interruptions.

If you disagree with a decision, our complaints procedure sets out defined steps and response times, and unresolved matters may be escalated to our regulator where the rules allow.

Support contacts

• Official Jackbit Casino support email and 24/7 help centre
• The Curaçao Gaming Authority or the relevant complaint body in your jurisdiction